No. 22

Communication and Financial Transparency for Patients

With Jennifer McNamara and Maya Turner, featuring Elizabeth Johnson. Aug. 11, 2026.
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Practice Perfect — Jennifer McNamara and Maya Turner recording at the mics
EP 22

Why do patients feel blindsided by medical bills even when they receive good faith estimates? Why can’t healthcare workers confidently explain why care costs what it does? And why does talking about money create so much fear in healthcare? Jennifer McNamara sits down with Elizabeth Johnson, CEO of MedicoCX, to tackle one of healthcare’s biggest challenges: how to communicate honestly about costs without eroding trust.

Chapters
Chapter times shown are placeholders until real show notes are added.

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